Hotel Management

Hotel Management Overview at Sunyani Technical University

The Hotel Management Certificate program at Sunyani Technical University is designed to equip students with the essential skills and knowledge needed to excel in the hospitality industry. Through a combination of theoretical instruction and practical training, students will gain a comprehensive understanding of the management principles and practices that are critical to the success of hotels and resorts.

Curriculum Highlights

• Introduction to Hospitality Management: This course provides an overview of the hospitality industry, including its history, current trends, and future prospects.
• Hotel Operations: Students will learn about the day-to-day operations of hotels, including front office, housekeeping, food and beverage services, and maintenance.
• Human Resource Management: This course covers key aspects of managing human resources in the hospitality sector, such as recruitment, training, and employee relations.
• Revenue Management: Students will be introduced to the principles of revenue management, including pricing strategies, yield management, and forecasting.
• Customer Service: This course emphasizes the importance of customer service in the hospitality industry and provides strategies for delivering exceptional guest experiences.

Learning Outcomes

Upon completion of the Hotel Management Certificate program, graduates will be able to:

• Apply management principles to the operation of a hotel or resort.
• Understand and implement effective human resource management strategies.
• Develop and manage revenue-generating activities within the hospitality sector.
• Provide exceptional customer service and create memorable guest experiences.
• Manage hotel operations efficiently and effectively, ensuring high standards of service and quality.

Program Duration & Structure

The Hotel Management Certificate program is a one-year course, divided into three semesters. Each semester focuses on a different aspect of hotel management, with a mix of lectures, workshops, and practical training. Students will have the opportunity to apply their learning in real-world settings through internships and hands-on projects.

Why Choose This Program?

Choosing the Hotel Management Certificate program at Sunyani Technical University means gaining access to a comprehensive curriculum, experienced faculty, and practical training opportunities. Our program is designed to prepare students for a successful career in the hospitality industry, with a focus on developing the skills and knowledge needed to succeed in this dynamic field. Join us and start your journey towards a rewarding career in hotel management.